How do I take the measurements AND the pictures at the same time?
Alone, it will be complicated... Two people can do it, but three is better! The photos are very important because they allow us to see if the measurement was taken correctly.
We don't need the photo of the measurement itself (the figure) but rather how it was taken. That's why we ask to see the starting point of the measurement and the ending point. However, you need a good quality photo to be able to read it correctly
Use a pen or felt-tip pen to draw the small lines that will allow you to mark the beginning and the end of the part to be measured. Don't forget to place the string at the level of your waist because in your back, we can't see your navel...
Last resort: the seamstress! But be careful, the respect of the guide is mandatory even for professionals and does not guarantee the measurement in case of problem at the reception. Go to the contact page to find out where you can have your measurements taken!
Are photos mandatory?
Yes ! Go to question #3 to find out why and how....
How to send my photos in one go without saturating the mailbox ?
All photos, measurements and sketches are to be sent by email to [email protected]
To make it simple, use the multi-file transfer platform www.wetransfer.com: you upload your entire file at once, specifying your email and the email you want to send [email protected]
and click on TRANSFER.
It's as easy as passing the first one !
I don't have any graphic software to create my layout or even add the colors, how do I do it?
Very simple: you print the blank sketch you received and make me a nice coloring ;)
Even with a pen, it works as long as you specify which color you want in the caption.
For the "popular" logos that you want to integrate, download a jpg from the internet, rename it with a number that you will transcribe on a second blank sketch at the desired location.
For the less known logos of your partners, the best is to send us the logo of the latter in vector version (.ai or .eps) in CS5 version or .pdf of very good quality.
Can the "MATT Racing" logos change color or be removed/moved?
Although they are made of rubber and cannot be moved or removed, the MATT Racing logos can change color to fit your design!
If I take a "custom" suit, can I put a sweater under it?
When you take your measurements, we ask you to put on the gear you usually use under your suit.
So if you live with penguins and other polar bears AND you're cold AND you wear a sweater under your usual gear, then put a sweater on when you take your measurements or check the box "I want to give my measurements a bit of amplitude" on your measurement grid.
I just placed an order, how long do I have to send my measurements, photos and sketches?
After placing your order you will receive your little package "blank sketch + measurement guide". The manufacturing time is 30 to 40 days once your measurements and your sketch have been validated, we can only advise you to send them quickly so as not to be caught by time later when the time to go out has arrived...
However, if your purchase was made during a sales period, you have 6 months to send us your measurements and photos. If your purchase was made outside the sales period, this period is 12 calendar months.
What do I need to take my measurements on video?
In order for your measurements to go well, you need to have the following things:
- measurement material: measuring tape, felt, string and possibly "paint" tape or rubber bands
- a smartphone or computer with a camera for the video and a camera or a second smartphone to take pictures of the measurements
- one or two people with you to help you (measurements + photos)
- your equipment: undersuit, sweater, down jacket, back protector - in short, everything you wear underneath
I don't have a Messenger account how can I do it?
You can create one or install the Whatsapp application, it works just as well.
The coordinates of the person to contact for the video will be sent to you by email.
I only have one person to help me take the measurements, is that enough?
Let's just say it can be done!
You have to have some extra elements like tape or rubber bands to make up for the missing hands, but it is possible!
On the other hand, alone it is impossible!
How do I send the pictures of the measurements after the visio?
Only by email, via the MATT RACING transfer platform or by www.wetransfer.com.
Be careful not to resize the photos from the phone.
Under no circumstances should you send them via Messenger or Whatsapp, they would automatically be resized and therefore unusable...